Here are answers to frequently asked questions, tips and techniques for getting the most out of our products, and funding information.

If you don't see the answer to your question here or elsewhere on our site, please contact us directly—send us e-mail or call our toll-free telephone number 800-793-9227 (US and Canada).

Frequently Asked Questions about...

General Customer Service
sales team... dealers... forms of payment... training... technical support... product previews

Glossary of Terms
definitions of terms... communication challenges... physical disabilities...

Funding
financing options... funding sources... documentation needed... justification...
processing claims... denials... copayments... ATI's current Medicaid approval status

Mercury
hard drive... batteries... memory... previews... warranty... mounting options

Mercury SGD
communication software... infrared... previews... rentals... warranty... telephone access

Stages
assessment and curriculum software...professional development...system requirements...demo CD...IDEA

EvaluWare
assessment software...skill areas...system requirements...demo CD

Off-Site Information:

AAC RESOURCES
List of links to other AAC web sites

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