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Many of our products are available through secure on-line purchase!
Click here to shop.

You may also order products by phone or fax, from an ATI Regional Sales Consultant or ATI Authorized Reseller, or directly from us using our catalog order form, which you can download below.

Download our order form:
We have made our order form available in PDF format, which you can read and print on either a Macintosh or PC using Adobe Reader, a freeware application. If your computer does not already have this program installed, you can download it by following this link to Adobe Reader.

download: Assistive Technology, Inc. Order Form

30-Day Money Back Guarantee
We want you to be completely satisfied! If one of our products does not suit your needs and it is in "like-new" condition, you can return it within 30 days for a full refund, credit, or exchange. Call us for details.

ATI Device Warranty (9K PDF)
Our hardware products come with a One-Year All-Inclusive warranty from the date of shipment. This warranty covers manufacturing defects in materials and workmanship as well as damage coverage for up to three incidents during the warranty year. It does not cover theft, loss, tampering, or cosmetic damage. It can be extended for an additional year after the one-year warranty period expires, up to a maximum of three extensions. Call Customer Service at 800.793.9227 for more information.

Forms of Payment

• We accept Visa, MasterCard, and American Express credit cards.
• Schools or organizations may use a purchase order.
• Individuals and businesses may use a check or credit card.
• International orders must be prepaid in US dollars or by credit card.

Shipping
Orders are normally shipped by standard UPS ground to a street (not Post Office box) address. The table below shows the charge for shipping, handling, and insurance.

Please call us for information and pricing for international and rush rates.

Order Value	Continental U.S.	Alaska, Hawaii, Puerto Rico
$1-$49.99	$10	$20
$50-$99.99	$15	$30
$100-$699.99	$25	$40
$700-$2,499.99	$35	$55
$2,500-$3,999.99	$45	$65
$4,000-$4,999.99	$50	$70
$5,000 and up	2%	3%

Taxes

• If you are ordering directly from Assistive Technology, Inc. and are shipping to a state where one of our sales representatives is based (AL, CA, CO, FL, GA, IL, IN, MA, MD, MI, MO, MN, NH, NM, NY, NC, TX, OH, PA, VA, WA, WI), please include applicable sales tax or a tax exemption certificate.
• Purchases made through any of our dealers are subject to local taxes.
• Organizations with a tax-exempt number must attach a copy of their certificate to their order.

Repairs or Exchanges

Most software issues can be resolved quickly with a phone call. Do not hesitate to contact us. Please call Technical Support at 800.793.9227 if you experience any problems with your AAC device so we can resolve the issue over the phone or have you return it for repair. Because we know you depend on your device, we handle repairs as quickly as possible.

When returning or exchanging a product, you must contact us at 800.793.9227 to obtain a Return Authorization (RA) number. This will ensure that we can track your return and provide you with prompt service.

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